Desigual Reviews
Desigual Customer Reviews (9)
- Most recent
- Oldest
Desigual Customer’s Q&A
Desigual FAQs
How can I contact customer service at Desigual?
Desigual's customer service can be reached through several methods. The customer service team is available from Monday to Friday, 10.00 am - 06.00 pm EST. They can be contacted at the phone number 18339046688. Additionally, they can be reached via email at info@help.desigual.com. Another option is to contact them through their contact page on the Desigual website. It's also possible to reach out to them via their social media pages. Remember to always respect their operating hours for a timely response..
About desigual.com Prices and Cost?
Desigual.com offers a wide range of products with varying prices. For instance, the M. Christian Lacroix tapestry midi dress is priced at $225.00, but is currently on sale for $112.50. The Floral midi dress is originally priced at $195.00, but is now available for $97.50. The Newspaper polo dress is priced at $159.00, but is currently on sale for $79.50. These are just a few examples of the products and their prices on the website. It's worth noting that Desigual.com often has sales and special prices, offering significant discounts on their products. They also offer free shipping to the store. Prices may vary depending on the product and any ongoing sales or promotions. It's recommended to check the website for the most accurate and up-to-date pricing information.
What is the return policy of Desigual.com?
Desigual.com offers a 30-day return policy. Customers can create a return label and choose their preferred method of return, either a printed label for return at a collection point or home collection, or a QR code for return at a collection point. If home collection is chosen, it needs to be specified in the "collection request" section. The products to be returned should have their original labels and be packed securely. If a printed label is chosen, it should be attached to the outside of the package. The status of the return can be tracked on the carrier's website using the tracking number. Once the package arrives at the warehouse, a confirmation email is sent and the return is processed using the same method of payment. Returns from different purchases cannot be grouped together. Each order must be returned separately with its corresponding label and packaging. Underwear, swimwear, and masks cannot be returned. If a method other than the ones offered by Desigual.com is used for return, the customer will be responsible for the associated costs..
Are there any discounts for new customers on desigual.com?
Yes, there are discounts for new customers on Desigual.com. Just for signing up, customers can earn 25% of the amount of their first purchase in cashback to spend later (within 3 months). When the total amount of purchases is over $700 in 12 months, customers can earn 10% of the amount of each purchase in cashback to spend later (within 6 months). There are also other benefits like a surprise discount for your birthday, earlier access to discounts and special collaborations, and preferential access to partners' products and services..
About desigual.com Popular Products and Services?
Desigual.com is an online store that offers a variety of fashion collections for women, men, and kids. The store provides free delivery and returns, and customers can accumulate a 25% discount on their purchases.
The women's clothing section features a new collection by M. Christian Lacroix, including items such as an orchid pullover, floral tulle dress, and arty midi dress. Other popular items include the Mediterranean landscape T-shirt, contrast jogger jeans, and patchwork floral pullover. There are also special prices on selected items like the floral midi dress and pleated wide-leg trousers.
In addition to clothing, Desigual.com also offers accessories such as the XL multi-position backpack. The store encourages customers to discover their new collection of fashion and women's clothing, offering a 25% discount on the first purchase of dresses, t-shirts, coats, and much more.
Desigual.com is known for its powerful prints, original designs, and unique fabric combinations, defining the unique style that has been associated with Desigual since 1984.
Can I find shoes on Desigual.com?
Yes, shoes can be found on Desigual.com. The site offers a variety of women's shoes, including sneakers, boots, and more. There are also special prices and discounts available on select items. Men's shoes, however, do not appear to be available at this time.
About desigual.com Payment Method?
The website Desigual.com offers several payment methods for purchases. Customers can use credit or debit cards such as Visa, Visa Electron, MasterCard, and Discover. Another available payment method is PayPal. Additionally, customers can also pay for their purchases using a Desigual Gift Card. When making a purchase with a gift card, customers need to enter the code and the card pin. If the purchase exceeds the remaining balance on the Gift Card, another additional payment method can be chosen to complete the purchase. All purchases made with this card are deducted directly from the existing balance. If any product purchased with the Gift Card is returned, the amount will be refunded on a new Gift Card..
What is the return policy of Desigual?
Desigual's return policy allows for returns within 30 days of purchase. Customers can create a return label and choose their preferred method of return, either through a printed label for return at a collection point or home collection, or a QR code for return at a collection point. If home collection is chosen, it must be specified in the "collection request" section. The products to be returned should be packed with their original labels. The return status can be tracked using the tracking number provided. Once the package arrives at Desigual's warehouse, a confirmation email is sent and the return is processed using the same method of payment. Returns from different purchases cannot be grouped together. Each order must be returned separately with its corresponding label and packaging. Underwear, swimwear, and masks cannot be returned. If a different return method is chosen, the customer will be responsible for the associated costs..
How long does it take to receive my order from desigual.com?
Orders from Desigual.com are typically received within 4 to 10 working days. This applies to orders that are over $80, as they qualify for free delivery. Please note that during sale and promotion periods, delivery times may be longer than usual. If the order is being shipped to the United Kingdom, the delivery time is usually 5-7 working days for purchases over £60. It's important to remember that these are estimated delivery times and actual delivery may vary.
desigual.com Return Policy?
Desigual.com offers a 30-day return policy. Customers can create a return label on the website and choose their preferred method of return. Two options are available: a printed label for returning the order at a collection point or requesting home collection, and a QR code for making the return at a collection point without having to print anything. The products to be returned should have their original labels and be packed securely. If the return is made by a method other than the ones offered by Desigual, the customer will be responsible for the associated costs. Underwear, swimwear, and masks cannot be returned. Each order must be returned separately with its corresponding label and packaging.
As for the shipping policy, free delivery is offered for orders over $80. The order is expected to be delivered in 4 to 10 working days. The delivery can be made to any part of the United States, except Puerto Rico and APO/FPO military areas..